Negotiation Skills Training Course

“In total, the team have made gains of £1,653,500 after the course.” (Read the full case study below).

What?

Training Course Overview

Most people prepare for a negotiation by ‘having a think about the negotiation’ or writing a slide deck. Don’t. Stop.

Instead, we provide you with a template that will help you structure your thoughts so that you can identify the blind spots before you find yourself in them. Plus, we’ll help you understand the 4 stages of negotiation and why you jump straight to stage 3 – Proposal and then find yourself stuck in a stalemate.

Learn how to prepare properly, how to navigate the stages of a negotiation, and how to read the other party to get what you want.

Purple carton with Negotiation Skills on label for MBM Negotiations soft skills training course

Learning Objectives

By the end of this Negotiation Skills training course, the Learner will be able to:

  • Understand their strengths& weaknesses and how to reduce their weaknesses & improve their strengths.
  • Recognise a good & bad negotiatiors and be able to thoroughly explain why they were good or bad, and how to do it much better.
  • Prepare for every negotiation using a structured approach that will help you to be much better prepared.
  • Identify which stage of the negotiation they are in, at any time during a negotiation.
  • Use a variety of tools to reduce deadlock, solve problems, and get their points across more effectively.
  • Have improved confidence when negotiating.

5-Star Reviews for Negotiation Skills Training

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Case Study from Negotiation Skills Client

Take a look at the completed Chain of Evidence below (Click on the image) to see what our client thought of their negotiation training.

Chain of Evidence training event evaluation document

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Richard Ellett, UK Senior NAM, Seatriever.

“..it is the only training course that has really stayed with me. I think a lot of that is to do with the learning to learn element that comes with it. The group of trainees are all treated as individuals, with individual learning needs and requirements. The negotiation course was second to none. I am still using some of the techniques today………………………… (that was me using silence).”

Seatriever Logo

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Emma Keating, Account Manager, O’Brien Fine Foods

“Negotiation skills challenged me to examine my existing negotiation belief and turned it on its head. I am now prepared, confident, and listen going into a negotiation. I now honestly believe in win/win and am thrilled to have been given the opportunity to do the course.”

O'brien Fine Foods logo with dark blue background

Why?

Our memory weakens over time. 85% of what learners learn in a training course is forgotten within the first 30 days.

Most people attend training courses and have a great day. The problem is that they do nothing differently afterwards. A person invests 8 hours of their time, a company invests money in that person, and the result is, well, nothing. No behavioural change for the learners. Learning that sticks changes that.

Read more about Sticky Learning, and how we incorporate this into every training course we do on our About Sticky Learning page.

Purple graph titled The Forgetting Curve
Screenshot of Darren Smith from a video

How?

The best piece of learning we all did was to drive. This is because driving lessons are based on spaced repetition. Do a lesson, stop & reflect, do another lesson, and so on. Our training programme is based on blended learning/70:20:10. A combination of traditional face-to-face training days, plus virtual classrooms, one-to-one coaching and Sticky Pieces (Homework) to embed the learning. All aimed to change the behaviours of the Learners.

Course Point of Difference

Achieving Real Behavioural Change with ‘Sticky Learning ®’

Sticky Learning ® is our own unique learning method. Developed over the last 20+ years. Most Learners attend 1-day training courses and do nothing afterwards. HR Managers & L&D Managers told us that this was unacceptable.

Sticky Learning ® helps Learners to Realise more of what they have learnt. To help them to Recall more of what they have learnt. Plus, Retain more of what they have learnt. The 3 R’s.

Sticky Learning ® enables us to proudly guarantee that if a Learner is not still using their new skill 5 months later, we will give you your money back. This is our money-back guarantee.

Measuring Your ROI

We evaluate your Negotiation Skills Training on 5 levels, see below, and summarise these into a pack called the ‘Chain of Evidence’.

  • Level 1: Reaction (Feel) – What were the learners’ first impressions of the learning?
  • Level 2: Learning (Know) – How much did the learners learn?
  • Level 3: Behaviour (Do) – To what extent has the learning been used?
  • Level 4: Results (Numbers) –  How did the behaviour affect the results?
  • Level 5: Sponsor (Align) – What ‘observable change in performance’ has been achieved?

You can find out more about measuring your ROI in ‘About Us‘.

Who?

If it’s your first time on the MBM website, you might be wondering, who? Who is behind the business? Who will run the training courses?

Darren A. Smith is the Founder and CEO of MBM, and the one behind Sticky Learning. He has over 20 years’ experience in people development and his passion is helping people to become the very best versions of themseleves. Darren and his team of experienced trainers have been running MBM training courses since it’s launch in 2002, and pride themselves in learners still using their knowledge months after.

Headshot of Darren A. Smith from Making Business Matter MBM
Male holding a telephone icon for MBM contact

Not sure if this right for you?

Learners tell us that they keep losing, having to escalate negotiations that they don’t want to have to give to their boss, and losing their credibility. Instead, they want to know how to better prepare, be more confident, and be able to win more than they currently lose.

Contact Us

For more information on the course, contact us in one of the following ways:

  1. Fill in our Contact Us form.
  2. Call us on 0333 247 2012
  3. Email helpme@makingbusinessmatter.co.uk